The Zartico Way models a culture of innovation for everyone who joins Zartico — one that values and rewards creative risk and celebrates personal, organizational, and community success.
Zartico is empowering you to be the data expert of your destination and the communities you serve. We provide you the tools to leverage insights necessary to lead your strategic efforts, and we educate your entire team to be data-knowledgeable — so together you can share the value of tourism to your community.
To accomplish this, we have simplified how to find the answers to your questions, while offering expansive opportunities for ongoing customer service and support.
Connect With The Zartico Team and Your Partner Peers
Knowledge is power and community is strength. How we utilize data to move the needle becomes more powerful when we collaborate. Our community — gathering both online and in person — is composed of your peers and includes opportunities to connect on niche topics like marketing, leadership, research, and destination management.
• Online LinkedIn community for questions and peer support
• Zarticon: Educational User Conference
• Monthly newsletter with product features, case studies, and more
Access To Strategic Recommendations and Deeper Insights
The best advice comes from those who have been there before. Our strategic advisory team of subject matter experts will meet with you upfront, along with your team lead, to outline what success looks like for you. Ongoing strategic analysis identifies insights and opportunities and provides ongoing leadership ensuring ZDOS™ is your go-to platform for strategic intelligence.
• Answers to your strategic and specific questions
• Access to data deep-dives
• In-depth data analysis
• “Advisor Ask Me” hours every other Wednesday
Get to Where You Need To Go in an Efficient Manner
If you ever feel a bit lost — unable to find who or what you’re looking for — we are here to get you on the right path. Data is complex. We want to make it simple to navigate by learning what you need and immediately pointing you to the right department, person, or solution.
• A single point of contact that knows and understands your organization’s needs
• Answers to your questions, including “Where do I go for what?”
Self-Service Access to All ZDOS™ Information
Learning is the foundation for our future. At Zartico we understand it’s important to provide you the tools you need to leverage data meaningfully, gaining insights that inform actions to impact outcomes. That is where our dynamic education tracks come in — and you get to be in the driver's seat!
• Twice-weekly Zarticoach Training sessions
• ZDOS™ Certification Tracks
• Webinars, articles, and resources
Dedicated Service Delivering Timely Responses
Sometimes unplugging it and plugging it back in again doesn’t work. Zartico’s tech support team are ninjas, but they’re helpful ones. When you have questions about the technical stuff, we’re here for you.
• Account access
• Help with data issues
• Answers to your ZDOS™ questions
• Troubleshooting assistance
• Service notifications